Your Boiler pilot light keeps going out or won't light. Use this emergency troubleshooting guide.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn the Boiler gas control knob to the OFF position and wait 5 minutes for gas to clear
Locate the Boiler pilot light assembly and follow lighting instructions on the unit
Hold the Boiler reset button for 30-60 seconds after lighting the pilot to allow thermocouple to heat
If the Boiler pilot will not stay lit, the thermocouple may need replacement call for service
Our emergency team is available 24/7. Call now for immediate assistance.